Monthly Membership Terms

Every new Membership is on a 3 cycle, or 90 minimum commitments. Members are charged every 30 days and 30 days written notice is needed to cancel. You can upgrade your membership at any time, but you are not eligible to downgrade until you complete your first 3 cycles.

Pauses: 1 pause of 14 to 30 day, unless a written medical excuse is furnished, is allowed every 3 cycles. Pauses will delay billing the same amount of time as the pause. Anything longer than one pause every 3 cycles, results in a membership cancellation, and you will forego current membership pricing or perks.

All memberships with an unlimited option may only take 1 class per day.

Waitlist Policy: When you add yourself to waitlist, please act as if you are attending class, as you may get into class up to an hour before class start time.

If you haven’t gotten into class and would no longer like to attend class, please remove yourself from the waitlist online or via the momence app.

Please note that if you get into a class you were waitlisted for, the same cancellation policy below will apply.

Class Cancellation Policy: If you cancel any class 12 hours or less before it starts, you will lose the class.

When you cancel 4 hours or less before class start time, it is considered a late cancel, and you may incur late cancel fees depending on the membership used, using the guidelines below.

Depending on type of monthly membership, you may have exceptions and/or reduced fees to the late cancel policy.

All monthly members of 4 classes per month, 8 classes per month, and 12 classes per month, received reduced late cancel fees of $20 (normally $30.00).

4/month members do not receive any late cancel exceptions and get charged on their first late cancel.

8/month members receive one exception and get charged on their second late cancel.

12/month get 2 exceptions and get charged on their 3rd late cancel.

4/month, 8/month, 12/month members, who also have unlimited spring and suspend membership, who cancel 4 hours or less before a class start time adhere to the same rules as members above when using their membership for semi-privates. In addition, when using their unlimited option for spring and suspend classes, receive 1 exception and have a reduced cancel fee of $25 on their 2nd late cancel.

Unlimited Classes, Unlimites Spring and Suspend, or The Sleep in Special monthly members who cancel 4 hours or less before class start time Receive 1 exception or a $25 late cancel fee.